Satisfaction Guarantee

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When planning a party, we understand that you may not know, in advance, exactly how many guests will be attending your event.  We don't want you to worry about whether or not you will have enough tableware, party favors, and the like for everyone who attends.  We have a very easy and friendly return policy. 

 

You may return any unused and unopened products that you purchased from us within the past 60 days for a prompt and courteous refund. 

 

To return any unused and unopened products, simply mail them back to the address below within 60 days of receipt.   Don't worry if you've misplaced your receipt; we have a copy of your receipt in our files.  Just make sure your name and address are somewhere in the shipping box.

 

Please send your returns to:

 

 

If you are returning via

the Post Office:

Martial Arts Party Store

P.O. Box 665

Merrimack, NH 03054

USA

 

If you are returning via Fedex,  UPS or DHL:

Martial Arts Party Store

111 Lock Street, Suite 206

Nashua, NH 03064

USA

 

 

If you received a product from us that is damaged or defective, we will promptly ship replacement items to you.  We will also ask you to return the damaged or defective item(s) for our inspection, and we will send you a prepaid shipping label for you to do so. 

 

If your order was lost by our delivery carrier, please let us know right away and we will promptly ship a replacement order to you.  We will also ask you to file a claim with our carrier to report the lost shipment, and we will send you a claim form for this purpose.

 

 

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